Name: Drive Engagement Through Customer Training
Start: 2023-04-25T00:00:00+00:00
End: 2023-04-25T23:59:59+00:00

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How to Drive Engagement Through Customer Training with Bridge

Previously hosted on April 25, 2023

Loyalty and retention of customers are essential factors that can make or break a business. It's crucial to provide effective customer training that enhances product adoption, promotes customer success, and fosters long-term relationships.

Join us to discover how Bridge can enhance your customer training program and drive engagement and satisfaction.

Key Takeaways (How to):

Use one platform for both employee and customer training
Create engaging training content directly in Bridge
Create and manage unlimited smart groups (sub-accounts, etc)
Access robust training program reports instantly
Automate and control content distribution by location, role, and more

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Presenters

Stephanie brings over 15 years of professional experience in teaching, management, and training to her role as the Director of Customer Success at Bridge. As a former public school teacher and training coach at lululemon, Stephanie firmly believes that customer education is the foundation for customer success, and she is relentless in her efforts to understand how our products fit into our customers’ daily lives. She also doesn’t like coffee (seriously).

Jeff has spent his career in the video learning space. He led the integration of what was KZO Innovations’ video technology (an organization he was a co-founder) into the Instilled LXP which combined forces with Bridge to build a market leading learning and development platform. Jeff has served as an adviser on video to some of the world’s top companies and often shares his thought leadership at conferences, web events, and publications with the industry’s top outlets. Jeff is currently helping drive product and sales alignment between LTG product and services businesses.

We Invite you to Explore the Bridge Blog!

The Bridge Blog is your go-to source for any and all of your HR, L&D, and Employee Experience needs. From deploying the latest in People Development software to constructing full-fledged Training Programs - you'll find it all here! Enjoy our engaging selection of articles curated just for today's dynamic teams. Let the journey begin!