When buying an LMS for your organization, feedback from existing users can provide a unique perspective. Software marketplace G2 uses customer feedback and insights to help buyers in their search and recognizes top performers in the industry.
The results are in from the latest G2 reports and we’re thrilled to have received some new ranking badges!
What G2 Badges Mean and Why They Matter
G2 releases seasonal reports to keep buyers up to date with software trends, and provide comparisons based on customer feedback and product features.
Solutions are ranked based on customer reviews gathered from the community, alongside data aggregated from online sources and social networks. This shows the products with high customer ratings and sought-after features.
In the fall reports, Bridge was awarded the following badges in G2’s Corporate Learning Management Systems category based on user recognition and satisfaction ratings:
- User Adoption
- Mid-Market Leader
- Leader
- Easiest Admin
- Users Most Likely to Recommend
Read on to see where Bridge stands apart and the importance of each badge.
Highest User Adoption
G2 awarded Bridge the badge for Highest User Adoption in the Implementation Index in the following Enterprise categories:
- Sales Training and Onboarding
- Sales Coaching
- Career Management
The Implementation Index scores products based on ease, speed of setup, and the percentage of users that adopt the platform. A high number of employees using the LMS across all three categories speaks to the level of care and attention customers receive during the onboarding process.
That’s because when you partner with Bridge, you’re supported at each step with comprehensive training resources, a team of technical experts, and a personal implementation plan. This level of care and attention to detail reduces the learning curve for IT teams and LMS admins, creating a smooth transition and adoption process for learners.
This feedback is shared among our enterprise customers. For example, one G2 customer shared the following experience:
The platform and UI for both admin and end-users is so easy. The backend of the platform is also very easy to set up. I remember the implementation process and required admin training being a smooth experience. The UI was clean and aesthetically pleasing to use. I enjoyed the early-on live training courses admins were asked to take. Other LMS platforms mostly have self-paced content whereas Bridge offered both and encouraged you to do the live sessions.
DISCOVER MORE BRIDGE RECOGNITIONS | ‘Bridge Honored With G2 Badges for Strongest ROI and Fastest LMS Implementation’
Corporate Learning Management System Leader
This quarter, Bridge was recognized as a Leader in both the Mid-Market Grid® Report and the overall Corporate LMS category. These badges show long-standing market presence and customer satisfaction in the industry and highlight Bridge’s effectiveness in providing a solution that exceeds expectations for each of our customers.
Bridge’s mission is to empower organizations to go beyond basic, mandatory training and to be a single destination for all things learning and development. That’s why L&D and HR professionals will find a host of robust, configurable employee development and upskilling features. These features include AI-powered skills insights and advanced eLearning authoring capabilities that support the workforce and meet their changing needs.
Beyond these features, Bridge creates long-term value for stakeholders throughout the entire organization. The platform brings together data, improves visibility with built-in integrations, and provides sophisticated and customizable analytics to help prove the value of training.
Being positioned as a Leader showcases Bridge’s dedication to customer satisfaction and the positive effect of the learning, development, and upskilling it facilitates.
READ MORE ABOUT BRIDGE’S LEADING L&D CAPABILITIES | ‘How Bridge Brings Learning, Development, and Upskilling Together’
Ease of Admin
Bridge earned the Easiest Admin product badge in the Usability Index with above-average user satisfaction ratings for its ease of administration.
This badge illustrates the positive role Bridge plays in helping admins make the most of their time and resources, automating features such as course distribution, enrollments, and reporting.
Within the platform, users will find tasks such as building and customizing sophisticated eLearning programs, targeting the right learners with skills insights, and automating analytics, enrollments, and feedback take no time at all. These features all come together in one solution to create a framework for continuous growth, allowing admins to focus on strategic talent development.
That doesn’t mean it’s complicated to use, and Bridge’s powerful features don’t compromise its simplicity. In fact, L&D and HR professionals can empower people managers in employee development with access to dedicated dashboards and conversation frameworks. The platform also gives your people the tools to take charge of their own career development, making learning relevant and measurable with employee development plans and targeted training recommendations.
Take, for example, feedback shared by a Bridge user on G2:
I like the simplicity of the authoring tool and the admin and manager privileges. I previously had a large team, and we locked down editing privileges to only our learning team, but now that I have a small team, I am able to empower managers and other stakeholders to create training or assign courses as needed. The customer service is also amazing—I prefer to use the chat but sometimes attend the live sessions to find out what I don't know is available.
ADDITIONAL CUSTOMER INSIGHTS | ‘Revolutionizing Employee Development and Performance to Achieve a 97% Staff Retention Rate’
Bridge’s Other G2 Fall 2024 Highlights
In addition to these honors, Bridge was awarded the Small Business Users Most Likely to Recommend badge. It also ranked highly in a number of areas within the Learning Experience Platforms (LXP) category, including:
- Ease of Admin
- Content Storage and Management
- Content Delivery and Tracking
- AI Text Summarization
- AI Text Generation
These accolades reflect Bridge’s continued mission to invest in learning, development, and upskilling features and underscore its reliability and dedication to ensuring the highest levels of customer satisfaction.
See Bridge for Yourself
If you're looking for an LMS provider committed to customer excellence with features that learners and admins love, get in touch to learn more about Bridge's platform.